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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marilyn Osborne

October 22, 2025

4  out of  5
rating by Marilyn Osborne
"Account representative that I talked to for a while was not there the last time I called. It would be nice to have known she had left and been replaced. Liz is very busy and I hate to bother her with my small questions on my home and car insurance."
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Andrew Wright

October 8, 2025

5  out of  5
rating by Andrew Wright
"best insurance business ever! highly recommend. Super nice staff and always helpful!"
We responded:
"Thank you, Andrew! We are so happy that you have had a great experience with our office! We are so glad to be able to take care of you! "
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Juug McBride

October 3, 2025

5  out of  5
rating by Juug McBride
"Was very helpful with my surety bond."
We responded:
"Thank you for your positive review! We're glad we could assist you with your surety bond. If you need any further help, feel free to reach out! "
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Jb Bellew

October 2, 2025

5  out of  5
rating by Jb Bellew
"These are the best ladies to do business with, always eager to help. Thank you for always treating me like family."
We responded:
"Thank you so much for your heartfelt review! We are thrilled to hear that you feel like part of our family. It's always our pleasure to assist you, and we look forward to continuing to support you in the future! "
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rick wilson

October 2, 2025

5  out of  5
rating by rick wilson
"Great service, professional and efficient."
We responded:
"We appreciate your positive feedback! We're so glad our team provided you with great service! We look forward to continuing to assist you! "
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Diane Campbell

October 1, 2025

5  out of  5
rating by Diane Campbell
"Denise is great! She has been very helpful and is ALWAYS so kind!"
We responded:
"Thank you for the review Diane! We are so blessed to have Denise with us in the office. She is truly an asset! We are so thankful to be able to take care of you and your family! "
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Jeffrey Adams

September 25, 2025

5  out of  5
rating by Jeffrey Adams
"Very helpful finding insurance!"
We responded:
"Thank you for your review Jeffrey! It is always our goal to make the process as easy as possible! We appreciate you! "
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Suzanne Pankey

September 15, 2025

5  out of  5
rating by Suzanne Pankey
"Great experience with excellent customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciated our customer service. We look forward to serving you again! "
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Steve Taylor

September 9, 2025

5  out of  5
rating by Steve Taylor
"These are lovely people, a great family That treat you like family, very efficient"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you felt like family here! Providing efficient and caring service is our top priority, and your kind words mean so much to us. We appreciate your trust and look forward to continuing to assist you! "
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Geneva Woods

September 8, 2025

5  out of  5
rating by Geneva Woods
"I am not new to Statefarm. But I am new to Liz Brumbelow Statefarm agency. Upon entering the business I was immediately greeted. That is huge to me! After transferring to Liz. I was contacted to come back and review my policies face to face. Anyone can discuss details over the phone. But to take the time to connect with me. I was highly impressed. None of my other Statefarm agents had previously done that. Thank you Liz."
We responded:
"Thank you so much for your kind words and for sharing your experience. We're thrilled that our team made you feel welcomed and valued! Taking the time to connect face-to-face is something we truly believe in. We appreciate your trust in our agency, and we look forward to continuing to serve you with the personal attention you deserve!"
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Justin Brumbelow

August 29, 2025

5  out of  5
rating by Justin Brumbelow
"I might be showing a little bias since Liz is my wife, but I think this is the greatest insurance agency in all creation. Such amazing customer service and they will even deal with you on the weekend if needed. All the members of the team put all of their heart and soul into making sure their customers are well taken care of."
We responded:
"Thank you so much for your heartfelt and glowing review! Our entire team is dedicated to providing exceptional service and going the extra mile - even on weekends - to ensure our customers feel valued and supported. We truly appreciate your trust and support! "
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Amber Fjerstad

August 27, 2025

5  out of  5
rating by Amber Fjerstad
"My husband and I are new to the area and therefore new to this office. Liz has been very helpful and always responsive to my inquiries. It's been challenging at times to navigate the requirements in a different state; so we have very much appreciated the feeling of being "important" :) THANK YOU!"
We responded:
"Thank you Amber! I myself was a transplant to AL several years ago. We are so happy that we are making your transition a little easier! "
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Erin Pankey

August 26, 2025

5  out of  5
rating by Erin Pankey
"I can’t say enough great things about Liz Brumbelow State Farm! Not only do I work here, but I also see firsthand the level of care, professionalism, and dedication our team gives to every client. We truly go above and beyond to make sure people are protected and supported when they need it most. What makes Liz Brumbelow State Farm stand out is how personal the service feels—whether it’s answering questions, helping find the right coverage, or guiding someone through a claim, we treat every client like family. I’m proud to be part of a company that puts integrity, honesty, and people first. If you’re looking for an insurance company you can trust, I would highly recommend Liz Brumbelow State Farm!"
We responded:
"Thank you Erin! We are beyond blessed to have you on our team! You embody all of the things we pride ourselves on and we are so excited to watch you grown and develop even more! "
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J B

August 21, 2025

5  out of  5
rating by J B
"I have used other state farm agents and none of them compare to this office. I have 3 policys with them. They are always available anytime i call. They go above and beyond for there customers. I once had an issue and drove 1 hr to the office sat down with my agent and discussed it with her. She listen and handle it. Denise in the office is a lifesaver. Thanks Denise for always looking out for me. Lord help i need all the help I can get at times lol"
We responded:
"Thank you so much!"
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Brittany Jackson

August 20, 2025

5  out of  5
rating by Brittany Jackson
"I was having a hard time with the other persons insurance. Liz and her staff worked so hard to make sure that I had everything I needed when the company said my car was a total loss. I wouldn’t want to have insurance with anyone else."
We responded:
"Thank you Brittany! We are so glad we were able to help you! We appreciate you so much!! "
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Debbie Roberts

August 19, 2025

5  out of  5
rating by Debbie Roberts
"Excellent service. Can answer all my questions when asked"
We responded:
"Thank you so much Debbie! Our team is always happy to answer any questions! "
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Alston Boyle

June 2, 2025

5  out of  5
rating by Alston Boyle
"I moved from Georgia recently, Liz made it fast and easy to transfer my existing policy to Alabama! I look forward to doing business with her, as should you!"
We responded:
"Thank you so much Alston! We are so grateful that we were able to make your transition smooth! "
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Larry Pankey

May 26, 2025

5  out of  5
rating by Larry Pankey
"Liz and her team are fantastic and they provided excellent customer service!"
We responded:
"Thank you Larry! Our goal is to always provide excellent customer service and we are so proud that we have done that! "
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Haisten Smith

April 24, 2025

5  out of  5
rating by Haisten Smith
"Liz is an amazing communicator and makes it so easy to understand what you are playing for and how your money is working for you. I appreciate Liz and her team sending out reminders and discount opportunities , she is always looking out for her clients."
We responded:
"Thank you so much Haisten! We pride ourselves on providing excellent service, and it's wonderful to know that we are meeting your needs! Your appreciation means a lot to us, and we look forward to continuing to work with you! "
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Tanisha Sullivan

February 20, 2025

5  out of  5
rating by Tanisha Sullivan
"Are you looking for an honest, caring and intelligent agent? Then Liz Brumbelow is the agent for you. From the moment we purchased our 100yr old fixer-upper, Liz provided guidance on the right coverage we should have from renovation to move in. She is quick to respond and always two steps ahead of anticipating our needs or changes to the area and what that could mean for our coverage. Never pushing us toward products we don't need but honest about the pros and cons of all options. If you are in need of full service coverage and an amazing and wonderful agent, we couldn't recommend Liz Brumbelow and her team any more!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear about your positive experience with us. It's wonderful to know that we provided you with the guidance and support you needed. We are committed to honesty and transparency, and we are glad that you felt well taken care of! Your recommendation means the work to us, and we look forward to continuing to serve you and your coverage needs in the future! "
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Nancy Hunt

January 17, 2025

5  out of  5
rating by Nancy Hunt
"Liz has been wonderful ever since I moved here. She has always been up front with me and had my best interest in mind. Very friendly and patient with me. Thank Liz. Sincerely Nancy S Hunt"
We responded:
"Thank you so much for your kind words Nancy! We are so blessed to be able to take care of you! "
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Dave Sanders

October 24, 2024

5  out of  5
rating by Dave Sanders
"They work with you to get you the best price that you're looking for. Very pleased"
We responded:
"Thank you so much! We are so thankful for you! "
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Alexis Philyaw

September 26, 2024

5  out of  5
rating by Alexis Philyaw
"Super pleased to be insured by them, very sweet and definitely handled with care."
We responded:
"Alexis, thank you for sharing your positive experience with us! We're delighted to hear that you are pleased with our insurance services. Our team strives to provide exceptional customer service and ensure that every interaction is handled with care. If you have any questions or need further assistance, please don't hesitate to reach out!"
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Amie Sealy

February 16, 2024

5  out of  5
rating by Amie Sealy
"Courteous, Professional, Intelligent, there are so many adjectives that I can use to describe my visit! I think the best ones are Safe, Secure, Cared for, Peaceful and Family. Liz is a complete agent. She cares that you are covered, understood and leave with no questions. Thank you for a wonderful experience."
We responded:
"Amie thank you so much for your wonderful words. We are so glad that you feel like family! That is always the goal. We are so thankful to have you and your family insured with our office! "
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Whitney

August 12, 2023

5  out of  5
rating by Whitney
"I love having Liz and her team as my State Farm Insurance reps. When I have a question someone is always happy to answer it and if they don't know off the top of their head, they are more than happy to find out for me. Recently, I shopped around for car insurance, not because I want to change, but because I was told I should... No one could touch the rates I currently have with Liz and State Farm. I couldn't be happier!"
We responded:
"Thank you so much Whitney! We are so thankful for you. We are glad that you feel this way about our office. We always strive to provide the best customer service!"